Refund policy

Refund policy

In agreeing to our refund policy, the customer accepts that showhouse.co.uk is an advertising medium and cannot guarantee a particular level of response to adverts or the minimum number of CVs available through the CV service. 

Show House shall not be bound by any request from the buyer to stop, cancel or suspend an advertisement or account unless such request is provided (i) in writing and (ii) provided to Show House before the go-live date or (iii) is confirmed in writing by Show House. All advertisements or accounts that go live are non-refundable. 

If an advertisement contains an error caused by Show House and this detracts from the quality of the advertisement, then provided the buyer gives written notice of the error in the advertisement and before the vacancy expires Show House will at its discretion either: 
(a) give the buyer credit for the cost of the advertisement containing the error; or 
(b) republish the amended advertisement without charge to the buyer. 

Any further customer queries should be e-mailed to info@showhouse.co.uk